Office of Ombudsman
The Office of Ombudsman investigates complaints about Iowa state and local government agencies.
About
The Office of Ombudsman was established by and operates under the authority of Iowa Code Chapter 2C. The office has adopted rules,Iowa Administrative Code [141], regarding the office’s organization, practices and procedures. The Office of Ombudsman serves as an independent and impartial agency to which citizens can air their grievances about government. By facilitating communications between citizens and government and making recommendations to improve administrative practices and procedures, the Ombudsman promotes responsiveness and quality in government. The Ombudsman has authority to investigate complaints about Iowa state and local government, with certain exceptions. The Ombudsman attempts to resolve most problems informally. Following an investigation, the Ombudsman may make findings and recommendations and publish a report.Services Provided
Public Policy and Government Relations
- Small Business Issues
- State Business Issues
Regulatory Compliance
- Government Requirements
Contact Information
Bernardo Granwehr
Bernardo Granwehr
Address
Ola Babcock Miller Building
1112 East Grand
Des Moines, IA 50319
Ola Babcock Miller Building
1112 East Grand
Des Moines, IA 50319
Phone
(515) 281-3592
(515) 281-3592
Fax
(515) 242-6007
(515) 242-6007
Website
https://ombudsman.iowa.gov/
https://ombudsman.iowa.gov/
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