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Navigating Through Tough Conversations



Sinikka Waugh

Title: President and Founder - Your Clear Next Step

Sinikka Waugh, President and Founder of Your Clear Next Step, is a professional problem solver, but she likes to introduce herself as half trainer and half motivational speaker. As a Project Manager, Business Analyst, Trainer, and Coach, she is known for consistently helping teams find innovative ways to solve problems and get things done. Sinikka has successfully applied analysis and leadership expertise to improve performance from various roles since 1996. She is a certified Project Management Professional through the Project Management Institute, and holds a Bachelor of Arts degree from Central College, and a Masters of Arts degree from the University of Iowa.


During this webinar, participants will practice navigating through difficult conversations, and learn valuable communication tools and techniques to help you and your team get past the drama and back to work. Topics covered will include:

Learn more about the power of insightful and honest communication
Practice working with reusable techniques that will help you manage yourself during difficult communications
Learn tips and tools to help manage difficult situations and conversations

Session Resources:

Session Resources

Media Date: Dec 10, 2015

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