Water and Sanitary Sewer Utility Service

About

The Iowa Utilities Board regulates The IUB regulates the rates and services of public utilities furnishing water, sanitary sewage, or storm water drainage by piped distribution or collection system to the public for compensation. As a result, the IUB regulates the rates and service of one investor-owned water utility, Iowa-American Water Company. The IUB does not regulate municipally owned waterworks or rural water districts. Governance of municipal utilities and rural water districts varies among communities. Customers seeking service should contact the governing body for that water utility.

Code Citation Iowa Code 476 and 199 Iowa Administrative Code chapter 21.

Who Applies N/A

When To Apply Contact your local utility as soon as possible. Contact the Iowa Utilities Board if you need assistance in determining your local utility.

Initial Requirements N/A

Duration N/A

Processing Time N/A

Fee Structure Varies by utility.

Renewal Requirements N/A

Exam N/A

Additional Information Rules and regulations for utilities providing water or sanitary sewer service subject to the Iowa Utilities Board’s oversight may be found at Iowa Administrative Code 199—21.